Terms and conditions
Before contracting the declaration form automation service you have chosen, it is important that you read these conditions carefully and understand them. If you have any doubts, you can contact us by email at info@autodeclaro.es
The person accessing the Website for the purpose of contracting the products or services available on the same (hereinafter, the Client), assures that he/she has the legal capacity to do so.
These general conditions have been drawn up in accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, Law 7/1998 on General Contracting Conditions, Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Law for the Defence of Consumers and Users and any other applicable provisions.
Minor warnings
We do not knowingly collect personal information from children under the age of 18.
Under no circumstances will data relating to the professional or financial situation or the privacy of other family members be collected from minors without the consent of their legitimate legal guardians.
Responsible
- Legal responsibility: Autodeclaro Soluciones S.L. ( hereinafter "AUTODECLARO")
- Trade Name: AutoDeclaro.es
- NIF: B56674054
- Registered Office: Avenida de Rocinante 2, 28906, Getafe Madrid
- Public Register: registered in the Mercantile Register of Madrid, Volume 45827, Folio 160, Page M-805442, Entry 1.
- E-mail: info@autodeclaro.es
Object
These terms and conditions govern the relationship between AUTODECLARO and the users of its website AUTODECLARO.ES.
These terms shall be binding from the moment you purchase any of the digital products or services offered on the website.
Description of services offered
The AUTODECLARO.ES website offers automation services to obtain the foreign investment declaration forms for the tax authorities, specifically, the Auto 210, Auto 720 and Car 721. Also the calculation of taxes through Auto Renta.
This is a tool for filling in the tax return forms automatically.
- Modelo 210 is the form for the non-resident income tax return (IRNR). Autodeclaro provides a service for non-resident owners who may or may not have rented the property they own.
- Modelo 720 is an informative declaration on assets and rights located abroad (accounts in financial institutions located abroad, real estate and rights to real estate located abroad, securities, rights, insurance and income deposited, managed or obtained abroad).
- Modelo 721 is an information declaration on crypto-assets located abroad.
- Auto Renta calculates taxes through a profit and loss statement. It is based on an algorithm that calculates the returns generated through the purchase/sale of shares together with their accrued dividends. The report is presented in PDF format broken down by year and by company. A sum total is included for each year.
The Modelo 210 requires personal and household data for electronic submission to the Tax Agency (AEAT).
The Modelo 720 generated will be used for electronic filing through the web programme of the Tax Agency or the corresponding programme of the provincial councils of the Basque Country and Navarre.
The Modelo 721 generated will be used for electronic filing through the web programme of the Tax Agency or the corresponding programme of the provincial councils of the Basque Country and Navarre.
The report of Auto Renta will be used for the user to indicate the amounts in the corresponding boxes of the income tax return in the Form 100.
The generated models are files in their corresponding format and do not include personal information.
How to purchase the products and services we offer
As a condition for placing any order, the user must contact AUTODECLARO.ES through its sales page and provide the corresponding information required for the acquisition of the products or services available on this website.
The information provided must be accurate, complete and up to date at all times. Failure to do so constitutes a violation of the terms, which may result in the dissolution of the contract with AUTODECLARO.ES.
In order to purchase the models, the user must follow these steps:
Step 1: Go to the shop: https://autodeclaro.es/tienda/ and select the service you wish to purchase. You can only purchase a single service and a single quantity.
Step 2: select the version (Demo or Paid version). There are trial portfolios in the product sheet for the 'Demo' version. Once you have selected the service, click on the "add to cart" option.
Step 3: To "place the order" it is necessary to provide the necessary extracts to generate each model (720, 721 or P&L Report for Income) in CSV or XLSX (Excel spreadsheet) format, as appropriate. In the case of Form 210, it is required to attach the Excel file with the information requested). If the extract is not provided, the "order cannot be placed" and an error message will be displayed.
Step 4: Then click on the "place order" button.
Step 5Once the payment has been successfully validated, the user will receive on screen the link to download the automatically generated model. A copy of the model will also be sent to the email address provided by the customer.
Note Model 210To file form 210 electronically, this will be done through the Tax Agency.
Note Model 720To file the Form 720 telematically, it must be done from the web programme "Online form" of the Tax Agency "Filing 2024 (up to 40,000 entries)":
https://www.agenciatributaria.gob.es/AEAT.sede/procedimientoini/GI34.shtml
Here you can read the official AEAT user guide:
Note Model 721To file Form 721 electronically, this must be done using the Tax Agency's "Online Form" web programme "Filing 2024":
Here you have access to the AEAT Form 721 procedure:
https://sede.agenciatributaria.gob.es/Sede/procedimientoini/GI55.shtml
Note Model 100/P&L ReportTo indicate the taxes on the profits and losses of your foreign brokers, this is done telematically in the Form 100, from the section of the 2023 income tax campaign.
You can access through this URL.
Exclusion of liability
The USER, when contracting any of the services offered by AUTODECLARO.ES, acts under his own responsibility and is also responsible for providing adequate and correct information to obtain the selected declaration model.
The models offered are an informative declaration, which does not entail the payment of any tax, but which may entail penalties in the event of omission of declaration or erroneous declaration. Any penalties caused by erroneous declarations are the sole responsibility of the client.
AUTODECLARO.ES assumes no responsibility for the information provided by its models to the competent bodies. The information included in the models is the sole responsibility of the declarant.
You explicitly agree that your use of this website and its services is at your own risk. Neither AUTODECLARO.ES, its affiliates, nor any of its employees, agents, third-party content providers or licensors warrant that the site will be uninterrupted or error-free. Nor do they warrant the results that may be obtained from the use of the website or its services and the digital content provided, the accuracy or reliability of the information, service or products provided through this website.
In no event shall AUTODECLARO.ES, or any person or entity involved in creating, producing or distributing its services (affiliates) or the content contained therein, be liable in contract, tort (including its own negligence) or under any other legal theory (including absolute liability) for any damages, including, without limitation, direct, indirect, incidental, special, punitive, consequential or similar damages, including, without limitation, loss of profits or revenue, loss of use or similar economic loss, arising out of the use or inability to use the website or training.
The disclaimer of liability also applies to any damage or injury caused by any failure of performance, error, omission, inaccuracy, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access, alteration or use of this website, whether for breach of contract, willful misconduct (including strict liability), negligence, or under any other legal cause of action. The customer specifically acknowledges that AUTODECLARO.ES is not responsible for the defamatory, offensive or illegal conduct of other users or third parties and that the risks of injury from the aforementioned are entirely their own.
Media Modality and Fair Use
All AUTODECLARO.ES services are subject to a fair use clause. The definition of fair use is determined by autodeclaro.es, at its sole and exclusive discretion. Customers who autodeclaro.es considers that they abuse the contracted service, will be contacted to define the conditions of use in each case.
autodeclaro.es reserves the right to suspend the service if we consider that it exceeds the fair use clause.
AUTODECLARO.ES expressly prohibits the reproduction, modification, communication or distribution, by any public or private means of the content provided to the CLIENT, as a result of the provision of contracted services and models supplied.
The reproduction or publication of any professional reply, provided to the CLIENT by autodeclaro.es, during the execution of the contracted service, or after such execution, is strictly forbidden.
Languages
The language of the content offered in the AUTODECLARO.ES plans is Spanish.
Format
The format of the completed forms is as follows:
Tax Form Modelo 210: The completed file of form 210 is in ".210" format. This is the format accepted by the Agencia Tributaria or Hacienda Foral, which is necessary for online filing. The client will receive the PDF confirming the filing with the Tax Agency or whatever the corresponding Inland Revenue Office may be.
Modelo 720The completed Form 720 file is in ".720" format. This is the format accepted by the Tax Agency's web programme.
Modelo 721The completed file of form 721 is in "xml" format. This is the format accepted by the Tax Agency's web programme.
Auto-Renta (Profit and Loss Report): The profit and loss report for the income tax return is in ".PDF" format. It is a display format for the user and not for direct use in the Tax Agency's web programme.
Invoicing
If you need an invoice, please send an email to info@ autodeclaro.es indicating your complete billing details and you will receive the corresponding invoice.
For this purpose, the customer consents to the invoice being sent to him in electronic form. The customer will receive it in the email account provided to us. They may, at any time, revoke this consent by sending an email to info@ autodeclaro.es .
Prices
The prices of the infoproducts listed on the respective sales pages of autodeclaro.es are expressed in Euros, unless otherwise stated, and are guaranteed for the duration of their validity, unless there is a printing error and whatever the destination of the order.
Taxes
All products and services are inclusive of VAT.
The VAT rate is 21%.
The prices of the services may vary at any time. In this case, the price to be applied will be that in force on the date the order is placed. In any case, the final cost will be communicated to the customer in the electronic purchase process before the customer formalises acceptance.
Method of payment
This payment method is available to you:
Through the payment website:
- BBVA payment gateway (redsys): For debit, credit or Bizum cards.
- Stripe: By credit or debit card,
- PayPal
When a credit card is used for a purchase, AUTODECLARO.ES may require prior approval from the credit card company for a maximum amount equal to the order amount. Your credit card is charged at the time of purchase or shortly thereafter.
You can pay immediately via the secure payment gateway Stripe. If any refund or cancellation of the order is necessary, the amount will be reimbursed through the same payment card.
Return and withdrawal policy
According to the regulations, the consumer and user will have the right to WITHDRAW from the contract for a maximum period of 14 calendar days without having to state the reason and without incurring any cost, except for the exceptions provided for in art. 107.2 and 108 of RD1/2007, of 16 November, which approves the aforementioned text of the General Law for the Defence of Consumers and Users.
Refunds will only be made in the event that the programme generates a corrupt file or has generated erroneous information due to a software bug.
In case of errors in the generated file, the customer must send the communication to support by email at info@autodeclaro.es.
In digital products hosted on the web:
Withdrawal is the right of a consumer of a good to return it within a legal period, without having to claim or give any explanation for it or suffer a penalty.
Withdrawal is subject to a series of exceptions, contemplated in art. 103 of the TRLGDCU, in the case of the provision of services such as those offered on this website:
The right of withdrawal does not apply when:
Subparagraph m: "The supply of digital content which is not provided on a tangible medium where performance has begun with the prior express consent of the consumer and customer with the knowledge on his part that he loses his right of withdrawal as a result".
Therefore: You can only exercise it BEFORE having access to the generated model that has been requested, i.e. before making the payment, even if it has not been completed (Model D6 or 720).
Express prohibitions
To CONJUNCTIVE or PIRATORY contracting
This is an illegal practice carried out by several people who group together to acquire a digital service or product in order to reduce costs in the final price. In this case, it would consist of a single person making the payment for the online programme, but facilitating access to the rest of the people who have carried out this practice, with several people accessing the programme with the same password and email address.
It is strictly forbidden to share the license for use with other people, each license is personal and non-transferable and, therefore, AUTODECLARO.ES, reserves the right to take any civil and criminal action we may have in order to safeguard your rights, all this under penalty of incurring a crime against intellectual property of art. 270 and the Penal Code with prison sentences of up to 4 years.
Customer service and complaints
To lodge any complaint or claim with AUTODECLARO.ES, the customer should contact the customer service department either by telephone at 644226548 or by e-mail at the following address info@autodeclaro.es.
Errors in the files:
If the generated files have errors, are corrupt or malformed and cannot be opened in Aforix or in the tax office's web programme, you should report the error to support: info@autodeclaro.es so that we can remedy it as soon as possible.
Support services
To receive support or customer service, please email support at info@autodeclaro.es.
Intellectual property on digital content
All digital products are the exclusive property of AUTODECLARO.ES and are protected by copyright and other intellectual property laws. Downloading and accessing any Digital Content is available only to Customers and is intended solely for personal, non-commercial use by such Customers. Any other use of the digital Content downloaded or accessed on the AUTODECLARO.COM website is strictly prohibited. Customers may not modify, transmit, publish, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display or otherwise exploit any of the Digital Content, in whole or in part. By downloading or accessing the AUTODECLARO.COM Digital Content, the Customer hereby accepts and agrees to these terms and conditions.
European Consumer Law
The European Commission has created the first European website for dispute resolution in online commerce under the latest consumer law. In this sense, as responsible for an online sales website, we have the duty to inform our users about the existence of an online alternative dispute resolution website.
To use the dispute resolution website, the user must use the following link: http://ec.europa.eu/odr
Jurisdiction and applicable law
These Terms of Use are governed by Spanish law. These Conditions of Use are subject to the provisions of Law 7/1998, on General Contracting Conditions, Royal Legislative Decree 1/2007, on Consumers and Users, Royal Decree 1906/1999, which regulates Telephone or Electronic Contracting, Law 7/1996, on the Regulation of Retail Trade, and Law 34/2002, on Information Society Services and Electronic Commerce.
In accordance with Article 29 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, contracts concluded electronically in which a consumer is a party shall be presumed to have been concluded in the place where the consumer has his or her habitual residence.
Electronic contracts between entrepreneurs or professionals and users shall be presumed to have been concluded in the place where the service provider is established. In the event of any dispute arising from these general conditions and for the resolution of conflicts, the parties submit, at their free choice, and waiving any other jurisdiction, to the courts and tribunals of the domicile of the User. ¡
This recruitment policy was last updated on 14 December 2023.
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